Shipping policy

Last updated: November 12, 2026

Free US shipping on every order

Standard shipping within the United States is free on every order, with tracking included.

Timeline

1. Proof (within 48 hours): we email you a digital proof of your portrait.

2. Production (2-5 business days): once you approve your proof, your portrait is printed and framed in the USA.

3. Delivery (usually 3-4 business days): it ships with tracking to the address you entered.

Your order goes into production only after you approve your proof. Delivery times are estimates and can be affected by carriers, weather and holidays, so please order early for gift dates.

Where we ship

We currently ship to addresses in the United States only.

Gifts

To send a portrait to someone else, enter their address as the shipping address at checkout.

Tracking

You'll get a shipping confirmation email with your tracking number as soon as your portrait ships.

Address changes

Please double-check your address at checkout. Contact us as soon as possible if it needs to change, ideally before you approve your proof. We can't redirect a portrait once it has shipped.

Lost or damaged packages

If your portrait arrives damaged or your package is lost, see our refund policy. We'll reprint and reship it free.

Questions?

Email liamwinn08@icloud.com.